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Tribeplay Limited Privacy Policy and Statement

Our company and its subsidiaries (together “Tribeplay” or “We”) might collect information (“Information”) on the usage of the apps it produces (the “Games”) and on the usage of our websites www.tribeplay.com and www.drpandagames.com (the “Websites”). According to privacy legislation is several countries and territories this Information might be considered personal data and in such case the gathering and usage is subject to certain rules. Our Privacy Policy aims to comply with these rules and give our users a clear understanding of what we collect and how we use this Information.

What we collect in our Games

For every device a Game is installed on we collect the following Information:

  • Unique Device Identifier (a unique number that lets us tell the devices apart);
  • IP Address (the internet address the Game uses to connect to the Internet);
  • MAC address (an unique hardware address the device uses to connect to the Internet);
  • Device type (e.g. iPad 2, Galaxy S3, etc.);
  • OS version (type of operating system and the version thereof);
  • Game version (specific Game(s) and the versions thereof); and
  • Length of play session.

We do not collect any other personally identifying information such as e-mail address or user name.

How we use this information collected in our Games

We collect this Information to improve performance and reliability of our Games and to get a better understanding of what users in general prefer. We do not link any of this Information in any way to individuals or any other information we might obtain. We do not share, sell or in any other way give other persons or companies outside Tribeplay access to this Information, unless in order to comply with a legal obligation to do so (e.g. court order) or in case the ownership of the Information changes due to a merger, acquisition or restructuring involving Tribeplay. All Information is stored on secure servers that are hosted by Amazon Web Services.

What third parties collect via our Websites

Our Websites uses Google Analytics and CrazyEgg analytics (third party scripts) that collect the following information and might (also) store such information as a cookie on the device you use to access our webpage:

Google Analytics:

  • Demographics (browser language, country, city);
  • System information (browser, OS, service provider);
  • Mobile (OS, service provider, screen resolution);
  • Acquisition channel (source from where user clicked, most of it is not revealed by Google);
  • Site behaviour (which pages users visit, duration of visit); and
  • Remarketing list (remembers user visit via cookie for future advertising).

CrazyEgg:

  • Device (mobile, tablet, desktop);
  • User behaviour (scrolling location, clicks);
  • Referral source;
  • Location (country);
  • Time and duration; and
  • System information (OS).

In order for you to use any of our Websites you will have to agree with the placement of the specific cookies and their use.

Our and third party use of this information

Information that is collected on our Websites (not in our Games) by scripts from Google and CrazyEgg will also be available to Google and CrazyEgg respectively. Tribeplay has no control over the collection or usage of this information by these companies and does not accept any liability for the same. However, we believe that the collection and usage of information by these companies is compliant with relevant regulations. According to the disclosures of these companies they will use this information as follows:

According to the best of our knowledge Google uses the information collected to provide us with a better understanding of the use of our Websites and of the preferences of our visitors. Google will also use the information collected to personalize advertisements that are shown to you while surfing the web or while using Google services. Please refer to http://www.google.com/policies/privacy/ and more specific https://support.google.com/adwordspolicy/answer/143465?hl=en&rd=1 for more information. Click here to opt-out of Google Analytics.You can also opt-out using the following Google tool: Google Analytics opt-out browser add-on (https://tools.google.com/dlpage/gaoptout/).

According to the best of our knowledge CrazyEgg does not use the information collected in any other way than to provide us with a better understanding of the use of our Websites and the preferences of our visitors. Please refer to http://www.crazyegg.com/privacy for more information.

We use the Information collected through our Websites for getting a better understanding of the use of our Websites and the preferences of our visitors. We do not use this Information for any other purpose or make it available to any other party, unless in order to comply with a legal obligation to do so (e.g. court order) or in case the ownership of the Information changes due to a merger, acquisition or restructuring involving Tribeplay.

We do not collect any other information

When you download and use our mobile applications, or surf our Websites, we don’t require you to provide any information (except your approval of the placement of cookies, where applicable) and we don’t collect any personal information, except general information like unique device identifiers, or cookies (as specified above) to anonymously identify your computer or device so we can deliver a better experience.

We do not knowingly contact or collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can remove the information.

To receive our newsletter, we need your email address

We provide a free, optional newsletter that you can elect to receive by submitting a request on our Websites. In order to provide you with the newsletter, we require you to provide your email address. We use the email address only to provide you with the newsletter and for no other purpose. And you can opt out of receiving the newsletters at any time.

You can ask privacy questions

If you have any questions or concerns about our privacy policies, please contact us: support@drpandagames.com.

You can review more privacy-related information

This privacy policy was last updated on 28 August 2014. Our privacy policy may change from time to time, and we explicitly reserve our right to do so. If we make any material changes to our policies, we will place a prominent notice on our website or application. If the change materially affects registered users, we will send a notice to you by email, push notification or text.

 

PRIVO-Cert™ Safe Harbor Certification Program

TribePlay  is  a  Member  of  the  PRIVO’s  PRIVO-Cert™  Safe  Harbor  Certification Program (“the Program”). As a participating member in the Program, TribePlay adheres to the strict information collection, use and disclosure requirements set forth by  the  Program.  PRIVO  is  an  independent,  third-party  organization  committed  to safeguarding  children’s  personal  information  collected  online.  PRIVO  aims  to  help parents  and  their  children  exercise  control  over  personal  information  while  exploring the  Internet.  The  PRIVO  certification  seal  posted  on  this  page  indicates  that TribePlay  has  established  COPPA  compliant  privacy  practices  and  has  agreed  to submit  to  PRIVO’s  oversight  and  consumer  dispute  resolution  process.  If  you  have questions  or  concerns  about  our  privacy  practices, please  contact  us  at  +86 (0) 28 8459 6439 or privacy@tribeplay.com. If you have further concerns after you have contacted us, you can contact PRIVO directly at privacy@privo.com.

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